Help & Support

Get help with your horizontal transfer application

Live Chat

Chat with our support team

Online Now

Email Support

Send us an email

24h Response

Phone Support

Call our helpline

Mon-Fri 9-17
Contact Information

Email Support

support@iyte.edu.tr

transfer@iyte.edu.tr

Phone Support

+90 232 750 7000

Internal: 7100

Office Hours

Monday - Friday: 09:00 - 17:00

Saturday: 09:00 - 13:00

Emergency Contact

+90 232 750 7001

Available 24/7

Frequently Asked Questions

How do I upload documents?

Go to the 'Upload Documents' section in your dashboard. You can drag and drop files or click to browse. Supported formats are PDF, JPG, and PNG with a maximum size of 15MB.

What documents are required for application?

Required documents include: Official Transcript and Student Certificate. Optional documents: Course Syllabus and Language Proficiency Certificate.

How long does the review process take?

The review process typically takes 2-4 weeks depending on the complexity of your application and current workload.

Can I edit my application after submission?

You can edit your application until final submission. After final submission, contact support for any changes.

System Status
Application System
Operational
Document Upload
Operational
Email Notifications
Partial Outage
Database
Operational
Documentation & Guides
Send us a Message